FIELD DISPATCH — HINDALCO INDUSTRIES (ADITYA BIRLA GROUP)

Hospital & Local Resident Queue System

Digitized Community Healthcare & Outpatient (OPD) Queue Logistics for Local Residents & Plant Personnel

ORGANIZATION

Hindalco Community Healthcare

BENEFICIARIES

Local Residents & Plant Workforce

CORE TECH STACK

Spring Boot, Java 17, Oracle DB, PL/SQL, REST APIs

THE HEALTHCARE CHALLENGE

Overcrowded OPD & Gate Bottlenecks

Local township residents and plant workers seeking medical care at Hindalco's community hospital previously endured long physical queues for OPD registration, doctor consultations, and pharmacy token dispensing. Manual paper registration created long wait times, triage delays for emergency cases, and zero real-time queue visibility.

THE DIGITIZED SOLUTION

Digitized OPD Triage & Token Pipeline

The Healthcare Queue Management System digitizes patient intake from registration kiosk to pharmacy collection. Utilizing Spring Boot middleware and Oracle PL/SQL stored procedures, it manages real-time token assignments, auto-prioritizes emergency triage cases, and cuts patient waiting overhead by 85%.

1,200+

Patients Served Daily

85%

Wait Time Reduction

100%

Emergency Priority Triage

ZERO

Manual Token Loss

SYSTEM ARCHITECTURE

Outpatient Intake & Oracle Database Queue Pipeline

Hospital Gate Kiosk
Resident / Employee Scan
→
Spring Boot API Gateway
Patient Intake Middleware
→
Triage & Priority Engine
OPD vs Emergency Routing
→
Oracle PL/SQL Procedures
Atomic Token Assignment
→
Doctor & Pharmacy Display
Real-Time Queue Monitor
INTERACTIVE DEMONSTRATION

Live Hospital OPD Queue Control Workbench

Select a healthcare intake action below to observe real-time patient token generation, triage prioritization, and pharmacy queue processing:

Timestamp Patient Category Registered Department Queue Priority Token # Queue Processing Status
18:38:01 Local Resident (Township) General OPD — Room 104 OPD STANDARD OPD-1042 Assigned to Doctor Queue. Estimated Wait: 6 mins.